PRIVACY POLICY AND COOKIES.

This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site.

At Continuum (Financial Service) LLP, ‘Continuum’ we take the issue of Data Protection very seriously.

Continuum is committed to protecting and preserving any personal information and other data that you may provide to us by your use of this website. As part of our belief of transparency, we publish our Privacy Policy on our website and we ask that you please read it carefully.

It explains to you how we will use any information that you provide to us via this website. We will however, never sell, give or allow third parties that are not a part of Continuum or it’s selected partners to access any of your information unless as part of our offering, you have moved to the providers website to complete your transaction. Any requests for advice will be dealt with by one of our own advisers.

The services and products provided by Continuum are intended for use by UK residents over the age of 18.

What information does Continuum collect and what do we do with it?

Some of the services that Continuum provides via its’ website, may require the visitor to log on or to register. Continuum may use selected third parties to host or maintain its website and as such, they may need to collect information about you and your computer to enable you to do so. The information will be collected when you register with the website or when you choose to use one of the services available via the website.

Continuum is always looking to improve the experience of the visitors to its’ website. To assist us, we may use the information we collect to enhance the visitor experience. Continuum may also use the information it collects to keep you updated with services and or products that it feels may be of interest, relevant or appropriate to you. Registered clients of Continuum and registered users will receive a regular newsletter which where possible, will be delivered by electronic means. As per our legal requirement, we will make it easy for anyone to “opt out” of receiving communications in this manner by means of “unsubscribing.”

Even after you have “opted out” from receiving communications from us, Continuum will still need to keep your information on file so that you may continue to use the services that are provided on our website. In this instance, your details will only be used for administration and security of the website. We will not keep your data for longer than is necessary.

In order for us to operate certain parts of the website, Continuum may have to collect sensitive and personal data as defined by the Data Protection Act 1998. This may be questions that relate to your health if you are for example, applying for a life policy or seeking a quotation from one of our life insurance providers. We will do this only where it is absolutely necessary and in order to process your application for a quote or product. We will request your consent before the application for a product or quote is processed. Where you have given consent to us and you provide us with such information, we will take appropriate measures to comply with the regulations around the collection and storage of such sensitive personal data.

The Continuum website will in part require the services of third party licensors who will provide certain elements of functionality and for certain reasons, including security, may use their own servers. The third parties that we use to provide certain elements of the functionality may also monitor traffic patterns and usage of the Continuum website to help it to improve its’ service that it provides to us.

Only information given within the Continuum servers is governed by the above statements. Continuum cannot be held, and is not responsible for what any third party content provider or other third party that is offering goods and services via our website may do with information about you.

Sharing of Information with Third Parties

Continuum will only disclose your information to third parties in the circumstances outlined in this document or if it is legally required to do so. We only use advisers that are part of the Continuum business. However, we will introduce our clients to specialists, when we do not consider ourselves to be appropriately qualified or experienced. There may also be a need to pass your details to our advisers in order that they are enabled to carry out your request for information on a product or service for which you have requested advice or information on.

Continuum complies with all UK laws and reserves the right to access and disclose personal data or information to comply with those laws. Continuum also reserves the right to access data that you have given in order to ensure that our systems operate correctly and to protect itself and its’ other users.

IMPORTANT – This is how you give your consent

By using the website, you understand and agree that:

You will in the course of using, applying for a product or registering for use of parts of this website, offer certain elements of your personal information. We will capture that data electronically. This information will be stored by Continuum or on third party servers as outlined above.

Continuum stores your information on servers that are located in the European Economic Area. From time to time and only where absolutely necessary, we may need to send/transfer your information outside of the European Economic Area for processing, security or use in accordance with this Privacy Policy.

By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

In using the Continuum website, you expressly agree to the collection and use of your information for the purposes set out in this Privacy Policy.

Responsibilities of Continuum – How we protect your information.

We are governed and abide by UK laws and as such, we abide by the requirements concerning the capture and storage of data required by the Data Protection Act 1998. Continuum has in place stringent security measures to protect data and prevent unauthorised access.

The Continuum website uses “cookies.” What are they?

A cookie is a very small, but vital piece of information that is stored on your computer’s hard drive. It is vital because it improves your user experience as it enables the website you are visiting to remember you. It also allows a website to remember things like your preferences or what’s in your shopping basket. Most of the time it is accepted automatically but by using your own computers preferences facility, you can change this however this may mean that you will not have access to certain parts of the website functionality.

We also use cookies to provide us with an analysis of our website traffic. We will not however use cookies to store personal information about the user such as browsing habits.

Where the Continuum website uses third parties, Continuum is not and cannot be held responsible for the use of such cookies or any other ways in which your personal data may be collected or used by such third parties.

What happens if we make changes to our Privacy Policy?

From time to time we, Continuum may need to change the terms of our privacy policy and we reserve the right to do this in any way that we feel necessary in order to protect the business and its’ clients OR to meet with new legislation. Continuum reserve the right to do this without notice and in our sole discretion. However, if we alter in any way our privacy policy, we will without delay, post the new privacy policy on our website. It will become effective from the time of posting to the website. We therefore suggest that it may be prudent to visit our privacy policy on a regular basis.

General

The Continuum website contains links to other web sites such as other preferred product partners or websites considered to be by us, say for educational purposes. Continuum cannot and will not be held responsible for the privacy policies of those websites. You are encouraged to read the privacy policies of the website that you visit. The fact that we have included a third party link on the Continuum website should not be considered as an endorsement or that we approve of their privacy policy or that sites’ policy towards visitor privacy.

This privacy policy appertains to the website run by Continuum and no other.

Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information which we hold relating to you. Please note that we reserve the right to charge a maximum fee of £10 (currently) to cover costs incurred by us in providing you with the information.

Feedback

Continuum welcomes your feedback and if you have any comments or suggestions about our privacy policy, please feel free to contact us. You can write to us at Falcon House, Eagle Road, Plymouth, PL5 7JY or email us at info@mycontinuum.wpengine.com

This Data Policy only covers the information collected a s result of your visit to the pages that are governed by Continuum (Financial Services) LLP. You should refer to the Data Policy of the other providers if you are unclear or concerned.